Terms and Conditions
For nearly 20 years, Lakeside Moulding & Mfg. Co. has provided our customers with the best products at the lowest possible prices. We only use hand selected woods in our stain grade cabinet doors, and the highest quality MDF for our paint grade doors. From the moment we take your order, we will do everything we can to ensure that your custom cabinet door order is filled promptly and correctly.
Our cabinet doors are designed and manufactured from the highest quality woods for stain grade, and from premium MDF for our paint grade. They are made to give you a lifetime of satisfaction. Wood and MDF cabinet doors are provided to you unfinished. You can stain or paint them to match your décor.
Custom cabinet doors and millwork are made to the customers specifications, therefore we cannot accept any returns nor provide any refunds for custom made products. We do not accept phone orders. All orders must be submitted via the website. You will receive confirmation of your order once order is submitted. You will receive status updates as your order progresses through production and when your order ships. Once shipped, you will receive notificaton from our shipper with tracking information.
Product Warranty: PLEASE READ CAREFULLY
Lakeside Moulding & Mfg. Co. guarantees your custom doors and millwork to be correct and free of defects in material and workmanship for 30 days after receipt of order. Please check all orders for size or fit before painting or installation and as soon as possible after receipt of order. This guarantee is for repair or replacement of product only. Repair or replacement will be at the sole discretion of Lakeside Moulding & Mfg. Co. and does not include shipping. Lakeside Moulding & Mfg. Co. will not be responsible for installation or painting labor. Lakeside Moulding & Mfg. Co. may require the return of damaged products for inspection before replacements are manufactured. No returns will be accepted without prior authorization.
Doors and drawer fronts over 18 inches wide and/or 42 inches tall are specifically not warranted against warpage. Doors and drawer fronts 18 inches wide or less and 42 inches tall or less are warranted to warp .125 inches or less when measuring diagonal corners laid on a flat surface. This warranty does not cover any damage or warpage resulting from improper handling, improper storage, excessive heat (1300 or more), excessive moisture, or alterations made after leaving our facility.
Hardware is additionally guaranteed to be free from defects in material and workmanship for one year from date of purchase. Please check all orders for accuracy as soon as possible after receipt of order. This guarantee is for replacement of product only. Returns for refund must be made within 30 days of purchase and will incur a 25% restocking fee. No returns will be accepted without prior authorization. Customer is responsible for shipping on all returns.
Lakeside Moulding & Mfg. Co. assumes no responsibility for incorrect information received online, by phone, fax, e-mail or mail. Custom cabinet doors and millwork are made to the customer's specifications; therefore we cannot accept any returns. Any changes to the order after production has started will be made at the customer's expense. Lead times vary according to our current work load. Production times may vary between one to four weeks depending on the size of the order, availability of wood, and current work load. Payment must be received before production may begin. Payment can be made by MasterCard or Visa. Your order will be processed within 24 hours after you have confirmed your order. Orders may not be cancelled after 24 hours. Orders will not be refunded after 24 hours.